EU Shipping Information
International Shipping to the EU
We proudly ship our miniatures to customers across the European Union using Royal Mail International Tracked services.
Royal Mail provides reliable international delivery with tracking, ensuring your order can be monitored from dispatch through to delivery.
Processing & Dispatch Times
All Knights of Lunar miniatures are made to order.
- Standard processing time: 1–3 weeks depending on order size and current print queue
- Once dispatched, you will receive a tracking number via email
Delivery times to EU countries typically range between 5–14 working days, but may vary depending on your location and customs processing.
Customs, Duties & Import Taxes
Orders shipped to EU countries may be subject to:
- Import VAT
- Customs duties
- Handling or clearance fees
These charges are determined by your local customs authority and are not included in our product or shipping prices.
The customer is responsible for any customs duties, VAT, or import taxes required by their country.
Knights of Lunar is not responsible for delays caused by customs processing.
Customs Declarations
All international shipments are accurately declared in accordance with UK export regulations.
We are unable to mark items as “gifts” or alter declared values.
Undelivered or Refused Shipments
If a parcel is returned to us due to:
- Refusal to pay customs fees
- Failure to collect from customs
- Incorrect address provided
We may deduct original shipping costs and any return fees from your refund.